Accessibility Statement

Our Commitment

Printivo is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Printivo is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following accessibility features:

Navigation

• Consistent navigation structure across all pages
• Skip-to-content links for keyboard users
• Logical tab order for interactive elements
• Descriptive page titles

Visual Design

• Sufficient color contrast ratios (4.5:1 minimum for normal text)
• Text can be resized up to 200% without loss of functionality
• No content relies solely on color to convey information
• Focus indicators visible on interactive elements

Content

• Alternative text for images and icons
• Descriptive link text
• Semantic HTML structure with proper headings hierarchy
• Form labels associated with input fields
• Error messages clearly identified and described

Interactive Elements

• All functionality available via keyboard
• No keyboard traps
• Form validation messages announced to screen readers
• Loading states communicated to assistive technologies

Known Limitations

Despite our best efforts, some content may not be fully accessible. Below is a description of known limitations:

• QR Code Preview Images: Generated QR codes are visual by nature. We provide the encoded content as text for screen reader users.
• ZPL Label Viewer: Label preview renders are images without text alternatives. The raw ZPL code is available for screen reader users.
• Color Picker Components: Color selection tools may have limited keyboard accessibility. Users can manually enter hex color values.
• Third-Party Content: Some embedded content from third parties (payment forms, analytics) may not meet our accessibility standards.

Assistive Technologies Supported

Printivo is designed to be compatible with the following assistive technologies:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Browser Compatibility

Accessibility features are tested on:

• Google Chrome (latest) with NVDA
• Mozilla Firefox (latest) with NVDA
• Apple Safari (latest) with VoiceOver
• Microsoft Edge (latest) with Narrator

Technical Specifications

Accessibility of Printivo relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML5
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback and Contact

We welcome your feedback on the accessibility of Printivo. Please let us know if you encounter accessibility barriers:

• Email: accessibility@barrdega.com
• Phone: +507-209-6996
• Address: Grupo Barrdega, Costa del Este, Panama City, Panama

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint to the relevant regulatory body in your jurisdiction.

Assessment and Updates

This statement was last reviewed on February 1, 2026. We assess the accessibility of Printivo by the following approaches:

• Self-evaluation using automated testing tools
• Manual testing with assistive technologies
• User feedback and testing

We review and update this accessibility statement annually or when significant changes are made to the website.