Privacy Policy

Last Updated: January 13, 2026

1. Introduction

Printivo, operated by Grupo Barrdega ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Use our services (QR codes, labels, barcodes)
Contact us via email or phone
Subscribe to our newsletter
Request customer support

This information may include:

Name and contact information
Email address
Company name and business information
Phone number
Payment information (processed securely through third-party providers)

Usage Data

We automatically collect certain information when you visit, use, or navigate our services. This information may include:

IP address and browser type
Operating system and device information
Pages visited and time spent
Referring URLs
API usage statistics
QR codes, labels, and barcodes generated (temporarily stored for service delivery)

3. How We Use Your Information

We use the information we collect or receive:

To provide and maintain our services
To process your transactions and manage your account
To send you technical notices, updates, and support messages
To respond to your inquiries and provide customer support
To monitor and analyze usage patterns to improve our services
To detect, prevent, and address technical issues or fraudulent activity
To send you marketing communications (with your consent)
To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

With Grupo Barrdega Companies: We may share your information with our parent company and subsidiaries for business operations and service provision
Service Providers: We may share your data with third-party service providers who perform services on our behalf (hosting, analytics, payment processing)
Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
With Your Consent: We may disclose your personal information for any other purpose with your consent

We do not sell your personal data to third parties.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Generated content (QR codes, labels, barcodes) is typically stored temporarily for service delivery and may be deleted after a reasonable period unless you save it to your account.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure database storage with access controls
Regular security audits and updates
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Objection: Object to our processing of your personal data
Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us at info@barrdega.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with small amounts of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Services

Our service may contain links to third-party websites, applications, and services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the Privacy Policy of every site you visit.

10. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We are based in Panama and have operations in the United States and other countries. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@barrdega.com
Phone: +507-209-6996
WhatsApp: +507-6820-4681
Address: PH Leaf Tower, Panama City, Panama

For specific data protection inquiries or to exercise your privacy rights, please email us with "Privacy Request" in the subject line.